Meet the Team

Home Manager

Jackie has been working in care for over 25 years and ensures that the day to day operation of the care home runs smoothly at all times.  She started her career working in the community, before moving to working in Care Homes.  Her main priority is to ensure that all residents at Margaret House feel safe and exceptionally well cared for 24 hours a day.  She completely understands the trust that families place in us and ensures that at all times as well as having a warm and welcoming home-from-home atmosphere, the home is also open, transparent and honest in everything that we do.

Home Services Manager

Sam, who was a Winner at the Influential Businesswoman Awards 2024,  has over 25 years’ experience in business operations and marketing. Her background includes running a successful market research company which specialised in health and social care research as well as working with the charity ‘Stepping Out’ and the Alzheimers Society as a Dementia Champion.  She is the first point of contact for anyone enquiring about the home and is here to help and support residents and their families every step of the way as they consider and potentially decide to come to live with us at Margaret House.

Deputy Home Manager

Vishnu has over 5 years experience in care.  He ensures that Margaret House is always a welcoming, homely environment with a happy family atmosphere and takes the lead managing the care team on a day to day basis.

Social and Wellbeing Manager

Lea-Ann, is a serial award winning Manager.  She was a finalist at the Great British Care Awards 2023,  a Finalist for the 2022  Herts Care Providers Care Team of the Year, winner of the 2020 Apetito Enhancing Health and Wellbeing Award,  Finalist for ‘Care Employee of the Year’ at the Caring UK Awards 2019 and the winner of the 2018 Herts Care Providers Award for  ‘Compassion in Care’.  She and her team are passionate about their roles and are always looking for new and interesting activities for residents to enjoy, ensuring that a wide variety of both group and one to one wellbeing  activities take place.  Lea-Ann makes it her mission to find out what each resident personally likes and enjoys, to ensure that our wellbeing programme caters to everyones individual’s needs.

Catering Manager

John has over 27 years experience as a Catering Manger within the hospitality industry and previously ran 3 successful ‘foodie’ pubs.   He devises a seasonally changing, nutritionally balanced and delicious menu, as well as special meals across the year showcasing different cuisines – such as our ‘Chinese New Year Banquet’.   He also caters for our very popular monthly themed ‘Supper Club’    John and his team are happy to provide personalised menus to meet any specific dietary requirements.

Housekeeping Manager

Hazel and her team ensure that the home is kept clean and tidy at all times, without the use of harmful chemicals. As an avid reader, she also runs our very popular monthly book club for residents.